Dear Patients & Friends:
We hope this letter finds you & your family in good health. Our community has been through a lot over the past few months & we are all looking forward to resuming our normal habits & routines. While many things have changed, one thing remains the same: our commitment to your safety.
Infection control has always been a top priority for our practice & you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s not only safe but also comfortable. We would like to educate you about the infection control procedures we follow in our practice to keep both patients & staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) & the Occupational Safety & Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current & adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients & staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you arrive in our office.
- We ask that you call when you arrive, and a staff member will meet you at your car. We will then take your temperature and lead you to our hand washing station before checking in.
- Masks are required to enter the office. If you do not have one, we will provide you with one.
- You may see that our waiting room will no longer offer magazines, children’s toys & so forth, since said items are difficult to clean & disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any given time.
We look forward to seeing you again & are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at telephone no. 760-320-8700 or visit our website at www.thepalmspringsdentist.com
Thank you for being our patient. We value your trust & loyalty; as we look forward to welcoming everyone back.
Sincerely,
Sheila Mary Sales, DDS
Affinity Dentistry, Inc.
Notice of Nondiscrimination - ACA Section 1557
Discrimination is Against the Law
Affinity Dentistry, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Affinity Dentistry, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Affinity Dentistry, Inc:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact
If you believe that Affinity Dentistry, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: U.S. Dept. of Justice Civil Rights Division, 950 Pennsylvania Avenue, N.W. Disability Rights Section - NYAV, Washington D.C. 800-669-4000-(voice), 800-669-6820-(TTY number), www.eeoc.gov. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, [Name and Title of Civil Rights Coordinator] is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Statement of Nondiscrimination - ACA Section 1557
Affinity Dentistry, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Language Assistance Services - English
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-760-320-8700.
Language Assistance Services - Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-760-320-8700.
Language Assistance Services - Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-xxx-xxx-xxxx（TTY：1-xxx-xxx-xxxx)
Language Assistance Services - Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx)번으로 전화해 주십시오.
Language Assistance Services - Tagalog – Filipino
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-760-320-8700.
Language Assistance Services - Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-xxx-xxx-xxxx (телетайп: 1-xxx-xxx-xxxx).
Language Assistance Services - Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم -xxx-xxx-xxxx (رقم هاتف الصم والبكم: 1-xxx-xxx-xxxx).
Language Assistance Services - French Creole
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-xxx-xxx-xxxx (ATS : 1-xxx-xxx-xxxx).
Language Assistance Services - Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - Italian
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
Language Assistance Services - Japanese
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-xxx-xxx-xxxx（TTY:1-xxx-xxx-xxxx）まで、お電話にてご連絡ください。